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Business Partner Spotlight: WAMS, INC. Spring 2017
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So What is WAMS?

By Ashli Lopp, Marketing Coordinator, WAMS Inc.

Being an OC-ALA Business Partner since 1995, we at WAMS love watching this chapter grow! More than one-third of OC-ALA members are valued clients of WAMS. With the amount of new members that have joined this year, we realize that many of you may not be fully aware of what we do. This past year, you may have dined with Ashli and Stephanie at the Murder Mystery Dinner Networking Event, seen Ashli holding a giant snake “Under the Big Top,” or played flick football with Matt and Kevin at ACES. When we meet both new and established members for the first time, we love hearing the question “So what is WAMS?” because we get to tell everyone about how we help your firms to operate more smoothly.

You may be thinking to yourself, “There are a million ways that my firm could operate more smoothly!” but here’s a little about us and how we help:  WAMS is a boutique IT company dedicated to providing outsourced IT support for our clients, and over 95% of our clients are law firms in Los Angeles and Orange County.

We provide a number of IT services including backup and disaster recovery, IT projects and upgrades, training, cloud computing, and more! Most recently our security and cloud computing solutions have been the most important ways that we have helped our clients achieve their technology objectives and keep their networks secure. In this past year we have been expanding our team and continuing to advance our services, solutions, and support.

In 2016 to present, we have expanded our Network Operations Center (NOC), and our NOC team works day in and day out to ensure that our clients’ backups are successful daily. They also ensure our clients’ servers are monitored and routinely updated with the latest security patches and updates. We continue to grow our helpdesk, now with 8 team members, all hired out of law firms. This allows WAMS to answer your support requests live from 7am – 6pm M-F. Our latest and most exciting project has taken off due to the growth of our Cloud Team with Bill Inman as our new Cloud Director. We have built our new datacenter environment allowing us to offer more customized hosted solutions to our past and future Cloud-Connect clients.

WAMS Security Services

As most of you know, Ransomware is affecting more small businesses and law firms than ever before. Experts have estimated that by 2020, ransomware will grow to become an over $17 billion industry. Many smaller firms believe that cyber-attacks will not happen because they are so small. This way of thinking is flawed because although your firm may be small, your clients’ data is confidential, valuable information, and cyber-criminals know it. Client liability insurance has become more and more important for law firms, and with our solutions you stay compliant and decrease your firm’s liabilities by a landslide. We help your firm to stay protected with vulnerability and penetration testing, and then provide you the correct solutions to strengthen your online security. We provide solutions from Mimecast and Sonicwall, and design multiple layers of security on all servers and desktops we protect and manage so that all of your bases are covered.

WAMS CloudConnect 2.0

We have completely revamped the WAMS CloudConnect solution to provide our clients with a more customizable solution. WAMS CloudConnect 2.0 has taken our CloudConnect solution to the next level. Our new solution allows us to offer Windows 10 in our new Virtual Desktop Infrastructure (VDI) to stream your suite of business applications to any device you choose.

We know that you are busy managing your firm, and the last thing you want to do is worry about IT responsibilities. Your time should not be wasted adding and deleting users, worrying about security if a device is misplaced or stolen, or maintaining and updating individual desktops. CloudConnect has been an important service that we offer our clients because we eliminate those aforementioned tedious tasks. In this day and age, attorneys are becoming more and more mobile. Whether they are working from a client’s office, a hotel room, or at home, we provide the ability to access your network from anywhere on any device while keeping your network always available, secure, and compliant. Your entire staff can stay productive, and most importantly, billable.

We take a different approach with our clients as we keep our implementation agreements friendly and flexible to take advantage of opportunities that will benefit both the client and WAMS. We never ask a client to sign any long term contract or agreement. From start to finish, WAMS cares about your business and wants to support you to be as successful as you can be. If you have any questions, please reach out by emailing info@wamsinc.com or calling 800-421-7151. We look forward to another great year with the OC-ALA!

 

Meet our New Team Member!

Hi all! My name is Matt Morris and I am the Executive Account Manager of the Orange County territory here at WAMS, Inc. My background includes working in the financial, risk management and legacy IT fields, and I am pleased to be a part of the team here at WAMS. I am happy to be a member of the OC-ALA, and can already tell through my initial meetings that you all work well synergistically. In addition to my past experience, I have a passion for music, both in writing and engineering. I am happy to see that the theme this year is music, and the importance of teaching music to children as it was a major influence in my personal development. I look forward to working with you in the future!





 

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